A replacement or spare charger for the MBM Primavera e-bikes. 

For your safety and the performance of your e-bike we recommend to only use genuine original manufacturer e-bike batteries and chargers.

Order Confirmation

Once you've placed your order, your card will be authorised however your card will not be charged at this point. We will contact our distribution network to confirm availability for immediate shipment, and charge your card at the point of dispatch.

If however an item is on backorder, we will contact you to discuss options.  

If you'd like confirmation of delivery times before ordering, just message us at info@pedalandride.co.uk and we'll be very happy to help.

Delivery

UK Mainland delivery is included for free on orders over £500.  Delivery outside of UK Mainland is subject to additional fees.  Please message us at info@pedalandride.co.uk before ordering and we'll be very happy to confirm.

Delivery times can vary depending on the brand of product and stock availability. UK held stock is normally delivered in 3-5 working days, and stock from the European warehouse can take 2-3 weeks.

Tracking details will be sent within 24 hours of your order being dispatched.

If you have not received any updates within 5 working days or have any queries about your delivery, please contact us at support@pedalandride.co.uk.

Once opened, please keep all of your packaging for 14 days in case you need to return as you will need to re-use the same packaging.

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@pedalandride.co.uk so that we can open an insurance claim on your behalf.


Cancellations & Refunds

Any orders cancelled after 12 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

Returns

Please see our Returns Policy page linked below.

MBM Warranty

MBM e-bikes come with a 24 month warranty on all components except the battery which has a 6 month warranty.  

MBM provide a Warranty portal where you will need to register your e-bike once delivered, within 15 days.

Normal wear and tear is not included.  Terms and conditions apply, see the product manual for more details.